Emilie Breton

Emilie Breton is an experienced professional in customer service and project management, currently serving as Team Head Customer Service at PUMA Group since January 2021. Prior to this role, Emilie held various positions at BMW Group France, including Chef de Projet Service Clients PRA and Trainee Customer Service, along with a Logistics Planning Intern role at BMW M. Emilie's academic background includes a Master’s degree in European Management Studies from EM Strasbourg Business School and ESB Business School, as well as a Bachelor of Arts in Business Administration from Hochschule Landshut. Emilie's bachelor thesis focused on "Supplier Satisfaction as an instrument for the optimization of Supplier Relationship Management in the automotive industry," achieving a final grade of 1.0. The combination of practical experience and solid educational qualifications underlines Emilie's expertise in customer service and project management within international environments.