Craig Baylis

Craig Baylis has a diverse work experience in the fields of QA engineering, quality assurance analysis, customer service, tutoring, and teaching assistance.

Craig started their career as a Teaching Assistant at the University of Massachusetts Amherst in 2011, where they performed various administrative tasks and facilitated classroom discussions.

In 2014, they worked as an Associate/Tutor at the Kumon Math and Reading Center, where they evaluated students' work and communicated effective learning methods to improve their test scores. Craig also conducted parent-teacher conferences to keep parents updated on their children's progress.

Baylis then joined Granite Telecommunications in 2015, initially working as a Senior Customer Service Representative, where they handled a high volume of customer calls and emails, ensuring excellent customer experience. Craig later transitioned to the role of an Associate QA Analyst, where they performed manual and automated testing using various software programs.

Most recently, Baylis joined Sincere Corporation in 2023 as a QA Engineer, where they currently work.

Craig Baylis has a diverse education history, starting with their Bachelor of Arts in East Asian Studies from Hobart and William Smith Colleges, which they completed from 2006 to 2010. This was followed by a Master's degree in Japanese Language and Literature from the University of Massachusetts Amherst, where they studied from 2011 to 2014. In 2012-2013, they attended Kwansei Gakuin University, focusing on Japanese Language and Literature. More recently, in 2017, Craig attended Launch Academy to gain knowledge and skills in Computer Programming/Programmer, General.