Sandra Milena Escudero Muñoz

Sandra Milena Escudero Muñoz has a diverse work experience in various companies. Sandra Milena currently works at Puntos Colombia as a Payments Product Lead, where they oversee the design, construction, and implementation of new payment products. Sandra Milena is responsible for defining the value proposition, vision, and roadmap of the products, as well as leading the implementation strategy. Sandra also monitors the product's performance and ensures the expected adoption and profitability.

Before joining Puntos Colombia, Sandra worked at Nequi as a Financial Services Product Lead, where they focused on developing the value proposition, vision, roadmap, and strategy for the product. Sandra Milena also collaborated with the Commercial and Marketing teams to achieve the product's commercial goals.

Prior to Nequi, Sandra held various roles at PROTECCIÓN S.A. These roles included being responsible for Architecture and Process Transformation, where they implemented strategies aligned with process governance and transformation. Sandra also worked as a Product Owner and was responsible for understanding market trends and stakeholder needs to maximize services and experiences. Additionally, they were responsible for the Virtual Experience Center, where they developed strategies to ensure a valuable and empathetic customer experience.

Sandra's earlier work experience includes roles at Bancolombia as an Analyst of Processes, where they contributed to project planning and change management strategies, as well as training impacted teams. Sandra Milena also worked at procoformas as a Director of Quality, where they implemented and stabilized a Quality Management System based on ISO standards.

Overall, Sandra has demonstrated their expertise in product management, process transformation, and quality management throughout their career.

Sandra Milena Escudero Muñoz's education history is as follows:

Between 2008 and 2010, they attended Universidad de Medellín and obtained a degree in "Especialista en Alta Gerencia" (Specialization in High Management) with a field of study in "Administración y gestión de empresas" (Administration and business management).

From 2002 to 2006, they studied at the Politécnico Jaime Isaza Cadavid and earned a degree in "Ingeniera de Productividad" (Productivity Engineering) with a field of study in "Ingeniería industrial" (Industrial Engineering).

Since 2018, they have been pursuing a Master of Business Administration (M.B.A.) at Universidad de Medellín, concentrating on "Administración y gestión de empresas" (Administration and business management). The end year of their master's program is not specified.

In addition to their formal education, Sandra has obtained various certifications. In May 2023, they received certifications in "Estrategias de Activación y Engagement de Usuarios" and "Retención de Usuarios" from Platzi. In October 2019, they obtained a certification as a "Movilizador de Agilismo en Protección" from PROTECCIÓN S.A. In May 2015, they completed the "Metodología Scrum Master" certification from Kleer, and in March 2015, they prepared for the "Preparación para la certificación AMV" from Autorregulador del Mercado de Valores de Colombia - AMV. Furthermore, in February 2015, they prepared for the "Preparación para la certificación PMI (Agile Certified Practitioner)" from Kleer. Lastly, in January 2012, they completed the "Estrategias y medios para el aprendizaje de tecnologías" certification from SENA.