Donelle Block

Donelle Block is a seasoned technology and business applications leader with extensive experience in customer experience (CX) and internal services. Currently serving as Sr. Director of IT Business Applications at Pure Storage since March 2015, Donelle oversees the corporate ServiceNow platform and all CX systems and tools. Previous roles include Sr. Director and Director positions focused on global CX digital transformation and operations across various companies, including Axcient and DXC Technology. Donelle's educational background includes a Master of Science in Project Management and an MBA in Information Technology Project Management from Missouri State University, complemented by a Bachelor's degree in Computer Information Systems from Cornerstone University.