Scott Gibson

Scott Gibson is an experienced product support manager with a strong background in customer service and technical support. Currently serving as the Sr. Product Support Manager at PureCars since September 2015, Scott manages a SalesForce Queue for bugs and feature requests while documenting and communicating weekly release notes. Previous roles include the Google Docs Community Specialist and Google Support Representative positions at Google, where Scott managed community forums, created custom formulas, and reported issues. Additional experience includes customer loyalty management at ASUS and providing mortgage support at PNC Mortgage. Scott holds an Associate's degree in Automotive Engineering Technology/Technician from Sinclair Community College.