Jenny Smith

Jenny Smith has over 15 years of experience in customer service and management across various sectors, primarily in the food and beverage industry. Currently serving as a Customer Support Specialist at Purity Coffee since March 2018, Jenny handles customer inquiries through multiple platforms utilizing tools such as Gorgias and Zendesk. Previous roles include Manager at Due South Coffee Roasters and Central Coffee Company, where responsibilities encompassed beverage creation, training staff, managing inventory, and operational oversight. Additionally, experience as a Print Production Specialist at OfficeMax ImPress and an Inbound Telemarketer at DialAmerica Marketing, Inc. contributes to a diverse skill set that includes graphic design and effective communication. Jenny holds an Associate's degree in Graphic Design from The Art Institutes of Charlotte.