Monica Nowac

Monica Nowac is an accomplished professional with extensive experience in account management and customer success across various industries. Currently serving as VP of Global Accounts at Purple since August 2023, Monica focuses on enhancing customer engagement, retention, and revenue growth. Previously, Monica held the position of Vice President of Account Management at ANATOMY_IT, where strategic integration of account executives was implemented after a merger. Monica's career at Purple began in 2012, progressing through various leadership roles in healthcare and customer success, demonstrating a commitment to improving customer satisfaction and operational efficiency. Additional experience includes roles at BrandMuscle, Micros Retail Systems, and Pavetech International, showcasing a strong background in client services, project implementation, and sales coordination. Monica holds a Bachelor of Arts in Communications from Xavier University.