Purple Square
Thomas Ross is an accomplished Senior Account Director with extensive experience in managing CRM accounts and integrated digital campaigns across multiple organizations, most recently at Purple Square since March 2023. Prior positions include Senior Account Director roles at Armadillo and BURN, as well as CRM Account Director at Edit and Amaze One, where responsibilities encompassed project leadership, client planning, and new business development. Earlier career experience includes roles such as Account Manager at The Real Adventure, where project coordination and client proposal development were key tasks, and marketing positions at Mat Fire & Security and Costa Rican Vacations, focusing on online marketing and SEO strategies. Thomas holds a Master of Science in Marketing from the University of the West of England and a BA (Hons) in Business Studies with Marketing from Nottingham Trent University.
Purple Square
Purple Square CX, is a Customer Experience Advisory that offers a diverse range of services aimed at enhancing customer interactions for businesses. Our expertise lies in three key areas – CX advice and strategy, marketing automation, and customer data platforms (CDPs). Our team comprises CX strategists, engineers, developers and builders, all focused on delivering against the 5 core principles of CX: Vision, Operations, People, Data and Tech. We build long term partnerships with our clients, that deliver their Customer Experience goals, both short-term and long into the future.