Kim Jonassen is an experienced professional in the IT and customer interaction sectors, currently serving as Solution Implementation Manager and Project Manager at Puzzel since September 2017. Previous roles include CTI Consultant at Loxysoft Corporate and IT Operations Manager at GoExcellent, Aditro, and Excellent Norway AS, where responsibilities involved the operation and maintenance of contact center platforms such as Genesys and Loxysoft. Kim also held various managerial positions in the establishment of data departments at Andvord Tybring-Gjedde ASA and served as a technical support coach at SNT, providing leadership in technical customer service initiatives.
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