Joe joined Puzzle with 27 years of operations leadership experience in the HCM industry and 2 years on a cross-functional leadership assignment in HR. At Paychex his experience included successfully leading and scaling teams across the operations division in various phases of the organizational life cycle (launch, scaling and turnaround). His numerous leadership assignments included being: a member of the leadership team that launched the Paychex Retirement Services division, the first leader (and employee) in the Online Services division and selected to improve the performance of the 450-employee National Client Onboarding team. Much of his success in leading and rapidly-scaling these organizations came through the application of technology-enabled process excellence. This blend of operational, leadership and technology experince positions him well to lead Puzzle’s Technology and Enablement team.
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