Nicolette Geier

Nicolette Geier serves as the Senior Operations Manager for Enterprise Service at PuzzleHR, where leadership focuses on driving customer-success goals through collaboration with account managers. With nearly two decades of experience at Paychex, roles included Senior Manager of PEO Implementation, where strategic customer experience initiatives were developed, and Senior Manager of HR Services Strategy and Support, overseeing collaborative product enhancements and service delivery. Earlier positions encompassed management of HR support teams, client retention underwriting, and client services, providing a well-rounded expertise in operational leadership and customer relationship management. Nicolette Geier holds an MBA from St. Bonaventure University and completed undergraduate education at the University of Pittsburgh and SUNY Brockport.