Aaron Hatton serves as the Digital Customer Success Program Manager at PVcase, focusing on developing a comprehensive digital customer success strategy and formalizing a dedicated team. Previously, at Gainsight, Aaron implemented a digital customer success strategy for core products, achieving significant time savings for post-sales teams. Aaron's background includes leadership roles in customer success, IT/security operations, and cybersecurity, where notable achievements include generating substantial annual recurring revenue and conducting compliance audits. With a strong track record in user experience and change management, Aaron has consistently delivered impactful results across various organizations.
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