Diane Kur

Diane Kur is a seasoned professional with over 28 years of experience in telecommunications and technical service management. Currently, Diane serves as the Problem Management Lead for the Americas at PwC, where they oversee critical problem management processes. Prior to this, Diane held various roles at Hewlett-Packard, including Global Incident Manager and Service Manager for Backup as a Service, where they directed incident and triage operations for significant network outages. Diane has also contributed to the field through positions at HP Enterprise Services and EDS Group, demonstrating a strong background in incident management and ITIL processes.