Colin McCarty is a seasoned Service Engineer currently at Q Analysts LLC since March 2018, supporting Microsoft service engineers and test teams in managing on-site labs while performing routine maintenance on production and test machine infrastructure. Previously, Colin served as an Xbox Service Engineer at Covestic from 2013 to March 2018, where responsibilities included maintaining systems security compliance for the Xbox Social and Data team and developing an automated patching solution. Earlier roles include being an Xbox Subject Matter Expert at Covestic, monitoring and troubleshooting Xbox Live services, and working as a Tier I & II Operations Engineer at Siemens IT Services and Solutions, focusing on Xbox Live service monitoring. Colin's career began at Bowne, providing local IT support and managing data center operations from July 1997 to January 2011. Education was completed at GCM DOD Dependant School in Ankara, Turkey from 1990 to 1993.
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