KT

Kelly Tsao

AI Experience Designer (q2 AI Center Of Excellence) at Q2

Kelly Tsao is an accomplished AI Experience Designer at Q2, specializing in human-AI interaction and adept in technologies such as generative AI and machine learning. With a robust background in UX design spanning various roles, Kelly has led UX projects, conducted extensive user research, and mentored junior designers. Kelly's previous experience includes significant contributions at Fjord, Accenture Federal Services, and Leidos, where responsibilities included managing design teams, collaborating with stakeholders, and developing user-centered design solutions. Kelly also serves as a guest lecturer at the Maryland Institute College of Art, sharing expertise in UX and service design with graduate students. Educational qualifications include a dual degree from Washington University in St. Louis, complemented by an exchange program at ESCP Business School.

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