Marcus Ouni is an accomplished MBA Customer Success Manager with over 15 years of experience in the HR, payroll, and benefits industry. Currently, they serve as a Principal Customer Success Manager at QAD, following their role at Vintage Hill Consulting and extensive experience at UKG, where they focused on helping customers maximize the value of solutions. Previously, Marcus worked at Ceridian as an Account Executive and Product Systems Analyst, honing skills in account management and payroll tax filing. They hold an MBA from the University of Phoenix and a BA in Business Management from Concordia University-Irvine, and are passionate about fostering long-term customer relationships and delivering exceptional service.
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