Cam W. is a Senior Manager in Product for Dining and Hospitality Experience at Qantas, where they lead the strategy, design, and delivery of world-class inflight hospitality. Previously, they held various management roles in product performance and delivery at Virgin Australia, and served as the National Customer Experience Manager at Virgin Active Australia. From 2020 to 2024, Cam was a Manager of Catering Experience and Performance and then transitioned to Senior Manager of Customer Experience Design at Qatar Airways. They have also worked at dnata as a Manager of Customer Service, Performance & Projects. Cam holds multiple degrees, including an MBA from the Australian Institute of Business, and is currently pursuing a certificate from IDEO U.
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