Christopher Griffiths is an experienced Shared Services and Operational Leader with over 30 years in contact center management. Currently serving as the Manager of Workforce Planning, Operations & Infrastructure at Qantas, Christopher previously held significant roles including Executive Manager of Workforce Planning at Commonwealth Bank and Director of Workforce Planning for Australia & New Zealand at TeleTech International. Their expertise encompasses workforce management, forecasting, and strategic planning, having supported teams in various organizations such as NAB, ING Australia, and Optus. Christopher has also contributed to the sports sector as a Sports Trainer for the South Sydney Rabbitohs and the Cronulla Sharks Football Club.
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