Jack Bale

Manager, Customer Product Strategy (Global Lounges)

Jack Bale is an experienced, customer-focused strategy and experience professional with a strong background in transformations within transport and financial services. Jack held various roles at Virgin Australia, including Senior Customer Strategy Advisor and Lead on the Transport and Accommodation Optimisation Project. Currently, Jack is a Mortgage Broker and Director at The Happy Advisory, while also pursuing studies in Product Management at RMIT University. With a proven track record in customer experience, service design, and strategic project management, Jack excels in delivering exceptional customer and commercial outcomes.

Location

Sydney, Australia

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