Joyce X. is an experienced professional currently serving as the Head of Customer Product Strategy at Qantas since April 2022, previously holding the position of Group Strategy Senior Manager. Prior to Qantas, Joyce X. worked at McKinsey & Company as an Engagement Manager from August 2017 to April 2022 and had a career at S&P Global Market Intelligence focusing on Client Development from 2011 to 2016. An early career at Swire Pacific included an internship in 2010. Joyce X. holds an MBA from INSEAD, completed between 2016 and 2017, and has educational background from The Hong Kong Polytechnic University and Wuhan Foreign Languages School, where secondary education was obtained.
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