Simon Chilton

Simon Chilton is an accomplished professional with extensive experience in customer success and service delivery across various sectors, including aviation and technology. Currently serving as First Host Officer at Qantas since February 2023, Simon demonstrates creativity and a strong team-oriented approach to ensuring excellent customer experiences. Previous roles include Enterprise Account Executive at Planview, Inc., and APAC Regional Manager for Customer Success at Changepoint, where Simon excelled in maximizing account portfolio performance and executing customer success strategies. With a foundation built at Compuware, where Simon progressed from Client Manager to Service Delivery Manager, the professional consistently achieved high customer retention rates and transformed team dynamics. Simon's early career included significant positions at Belgacom and AT&T, complemented by educational credentials in IT Governance from the Solvay Brussels School of Economics and Management and a BSc in Computer Science from Aberystwyth University.