Tom Solfester Andersen

Customer Service Supervisor

Tom Solfester Andersen is an experienced aviation professional currently serving as a Customer Service Supervisor at Qantas since November 2022, specializing in inflight customer service for various aircraft models. Prior experience includes a notable tenure at Etihad Airways from March 2007 to September 2021, where roles included Purser, Relief Performance Manager, and Inflight Performance & Operations Line Manager, encompassing responsibilities such as leadership and performance development for cabin crew, internal recruitment, and inflight safety audits. Additionally, Tom gained initial experience as a Public Relations Intern with ASPAC/LAW from September 2006 to February 2007, focusing on thesis development and business marketing. Tom holds a Bachelor of Commerce degree in Advertising from De La Salle University, earned between 2003 and 2007.

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