Elaine Vianna

Elaine Vianna is an experienced professional in client service and operations, currently working as a Client Service Analyst KYC/AML at Qaracter since September 2023, where support is provided to Santander Corporate and Investment Bank's clients during onboarding and KYC processes. Previous roles include Customer Support Specialist at Aircall, Operations Project Coordinator at Atlantis, and Customer Service Agent at Sitel, showcasing skills in customer service, project coordination, and financial management. Elaine's expertise extends to hotel reservations as demonstrated at Idiso and site management for pre-med programs with Atlantis. Educational qualifications include a Master's degree in Criticism and Philosophical Argumentation from Universidad Autónoma de Madrid and a Bachelor's degree in Pedagogy from Universidade Federal do Rio de Janeiro.