Ivonne Morales Pacheco

Ivonne Morales Pacheco is an experienced Client Services Analyst specializing in KYC/AML at Qaracter - Beyond your Challenge since August 2023. Prior roles include Senior Customer Support Specialist at Aircall, where L1 support was provided, and Customer Care Specialist & Waste Warrior at Too Good To Go, focusing on customer interactions and complaint management. Additional experience includes serving as Customer Legal Claims Administrator at Ryanair, where legal claims were processed, and Customer Service roles at DeNA, Suji's, JPC TRADE CO., LTD., Aeroméxico, Sabre Travel Network, and OITSA. Ivonne holds a Bachelor's degree in Tourism from Instituto Bonampak de Turismo.