Ornella Dosseh

Ornella Dosseh is a Customer Success Specialist Senior at Qasa since June 2023, following a significant tenure at NATUROPERA from September 2019 to May 2023 as Responsable service consommateurs, overseeing multiple brands and leading a team while managing consumer service processes. Prior experience includes roles at Groupon France, where Ornella served as Responsable service clients web, and held positions as both Conseiller référent and Conseiller Clientèle, focusing on customer support and training. Earlier positions include roles at Smartbox and Centre d'affaires Paris Trocadéro, and initial experiences in travel and customer service at EF Educational Tours, FNAC VOYAGES, and a restaurant. Ornella holds a Bachelor's degree in European Marketing and certifications in digital marketing fundamentals, complemented by a BTS in Sales and Tourist Productions.