Ali AlShabib is a seasoned professional with extensive experience in sales operations and customer service within the aviation sector. Currently serving as a Senior Sales Operations Agent at Qatar Airways since February 2023, Ali provides five-star service to customers while acting as a product and process expert. Previously, Ali held several key roles at Saudi Airlines from February 2015 to January 2023, including General Supervisor of the Remote Reissuance Unit, where substantial management and policy development achievements were made. Additional experience includes work as a Sales Consultant and a role in Training & Development, contributing to the successful implementation of new systems and training processes. Early career experience includes a position as an Airport Customer Service Agent, ensuring excellent passenger support and satisfaction. Ali's educational background includes studies at Laureate College and Um Alhamam High School in Saudi Arabia.
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