Shih Ying L.

Shih Ying L. is a seasoned business analyst with extensive experience in the hospitality and aviation industries. Currently employed as a Senior Business Analyst at Qatar Airways since March 2020, Shih Ying engages in the development and maintenance of performance reporting frameworks, providing actionable insights to upper management through thorough market analysis. Previously, at Royal Caribbean Cruises Ltd., responsibilities included driving performance improvements at the source market level. Shih Ying has also held roles at Marina Bay Sands, focusing on revenue management and inventory optimization for a luxury hotel, and has experience in operations accounting at Caesars Interactive Entertainment Inc. and event coordination at MGM Resorts International. Shih Ying holds a Bachelor of Science in Hotel Administration from the University of Nevada-Las Vegas and completed additional studies in Data Analytics at SMU Academy. Proficient in systems such as LMS, Microsoft Excel, and Microsoft Access, Shih Ying combines analytical skills with industry experience to optimize business performance.