Mohammad Salman Sagar

Digital Delivery LEAD at Qatar Development Bank

Mohammad Salman Sagar has a diverse work experience, starting with their role as a Web Developer at Red Wavez Solutions from September 2004 to August 2005. Mohammad Salman then moved on to become a Senior Software Engineer/Analyst at Riviera Sportswear (Pvt.) Ltd (Habib Group) from August 2005 to January 2009, where they managed the IT department and led the analysis and development of various software systems. After that, they joined Karami Group as a Senior Software Engineer/Analyst from January 2009 to January 2011, where they continued to lead software development and analysis projects.

In 2011, Mohammad joined Global iTS as a Dynamics CRM Consultant & Team Lead for a year, where they were responsible for Microsoft Dynamics CRM implementation and technical consultancy roles. Mohammad Salman then joined Qatar Development Bank in January 2013, starting as an MS Dynamics CRM Tech/Functional Consultant & Team Lead until December 2017. In that role, they developed workflow management and loan origination systems using Dynamics CRM and played a significant role in streamlining processes.

At Qatar Development Bank, Mohammad progressed to become an Omni-Channel Supervisor from January 2018 to October 2021. Mohammad Salman led the development, release, and maintenance of customer-facing applications and systems, analyzed user behavior to improve usability, and guided the team responsible for web page design and security.

Most recently, Mohammad Salman Sagar has been working as a Digital Delivery Lead at Qatar Development Bank, starting in November 2021. In this role, they help the business leverage technology to improve processes, enhance customer experiences, and achieve strategic goals. Mohammad Salman identifies opportunities for process improvement and evaluates emerging technologies and trends to determine their potential impact on the organization.

Overall, Mohammad Salman Sagar has demonstrated expertise in web development, software engineering, and CRM consultancy across multiple industries and organizations.

Mohammad Salman Sagar obtained a Master of Computer Science degree in Computer Software Engineering from PAF Kiet in 2008. Additionally, they attended LCM, Model High School, but no degree or field of study information was provided. Salman Sagar has also obtained several certifications from Microsoft, including the PL-600: Microsoft Power Platform Solution Architect and AI-900: Microsoft Azure AI Fundamentals. Mohammad Salman is also a Microsoft Certified: Power Platform Functional Consultant Associate (PL-200). Furthermore, Salman Sagar holds certifications in project management, including PRINCE2™ Foundation and PRINCE2™ Practitioner from AXELOS Global Best Practice. Mohammad Salman has ITIL® certifications in IT Service Management and Service Operation, as well as a COBIT 5 (2012-Found) Foundation certification from APMG-International. Finally, Salman Sagar has received training in different technology areas, including Microsoft Office SharePoint Server 2007, Microsoft Dynamics™ CRM 4.0 Extending Microsoft Dynamics, and Microsoft SQL Server 2008 Implementation and Maintenance.

Links

Timeline

  • Digital Delivery LEAD

    November, 2021 - present

  • Omni-channel Supervisor

    January, 2018

  • MS Dynamics CRM Tech/functioal Consultant & TEAM LEAD

    January, 2013