Vahid Ali

Vahid Ali is an experienced Information Technology professional with a comprehensive background in technical support and systems administration. Currently serving as an Information Technology Helpdesk Support Engineer at Qatar Investment Authority since December 2022, Vahid delivers Level 1 and Level 2 support for desktop and network users while adhering to ITSM best practices. Previous roles include Information Technology Support Engineer positions at Comfort IT Solutions W.L.L and ENERTECH QATAR, focusing on hardware and software troubleshooting, network maintenance, and user account management. Vahid's expertise encompasses a variety of technologies, including Microsoft operating systems, networking, and data backup solutions, supported by a Bachelor of Computer Applications degree from the Indian Institute of Business Management & Technology.