Susan Waters

Susan Waters has extensive experience in client services and operations management, currently serving as Assistant Vice President at QBE North America since May 2014, with prior roles including Senior Account Manager and Policy & Compliance Team Lead. Previously, Susan was the Marketing Operations Manager at HCPro, Inc., overseeing the operational functions across various departments in healthcare publishing. Earlier in the career, Susan held positions as a Senior Lending Administrator at Citizens Financial Group and as Operations/Office Manager at Heritage Bank, contributing to expertise in operational efficiency and client service.