Priyanka Batra Samant

Priyanka Batra Samant has a diverse work experience spanning from 2005 to 2023. Priyanka began their career as a Technical Support Expert at Dell International Services, where they provided technical support for computer hardware and software. Priyanka then worked as a Senior Technical Analyst at Patni Computer Systems, providing service desk support to a US-based client.

In 2011, Priyanka joined Accenture as an Incident Manager, where they managed Severity 1 and 2 incidents raised by the client for application support. Priyanka later transitioned to Qbtech and Ovvi LLC, where they held the role of a Technical Support Specialist, providing support to users.

In 2021, Priyanka briefly worked as an Enrollment/Care Team Specialist at a company represented by Aura Health Solutions. Their responsibilities included outreach to prospective patients and obtaining their consent to start services.

Overall, Priyanka Batra Samant possesses strong technical support skills and has demonstrated their ability to effectively manage incidents and provide excellent customer service.

From 2005 to 2008, Priyanka Batra Samant attended The Institution Of Engineers, Kolkata, where they pursued a Bachelor of Technology (B.Tech.) degree in Electrical, Electronics and Communications Engineering.