Human to Human interaction is and always will be the foundation on which companies are built. Getting through to the right person and building that rapport are the first steps to closing a deal, that will not only be a one time transaction, but a sustainable business relationship going forward. 

We are QCSS.

We built our company in 1991 from 2 moms in a living room, to a multi-million dollar company with over 200 agents and 40 clients. We provide everything from multi-channel inbound customer support and outbound telesales to appointment setting and lead generation solutions.

When we combine our industry experience with our clients’ dynamic goals, we fill that unmet need called execution, and empower our clients to achieve great results. 

With QCSS's proven process, our clients maximize their front-line sales productivity, and ultimately their company’s profitability.

Telecommunications

Business Development

Call Center

QCSS

Cathy Karabetsos

Bonnie Himmelblau

Loretta Henschel

Kurt Boylen

Frank Morrone

Tom Karabetsos

Kerrill Schmidt

Kristine Kuever

Kim Ahmann

The Leadership Team at QCSS drives the strategic direction and overall management of the company, ensuring alignment with corporate goals and market demands. Composed of key executives including the Vice President of Marketing & Strategy, the President and CEO, and the Principal Owner, this team collaborates to enhance operational efficiency, spearhead growth initiatives, and uphold QCSS's commitment to exceptional human-to-human interaction in multi-channel support and sales solutions.

Leadership Team

Sales and Business Development

Leadership Team

About

Team members

Other teams at QCSS

Sales and Business Development