Alexandra Tinoco

Alexandra Tinoco has a diverse work experience spanning various roles and industries. Alexandra currently works at QikServe as an Account Executive since April 2022. Prior to this, they held the position of Customer Success Manager at HGEM from January 2022 to April 2022. From May 2021 to January 2022, Alexandra served as a Customer Success Manager at Ordamo | Contactless Ordering.

Before transitioning to customer success roles, Alexandra gained experience in account management at TripAdvisor from November 2019 to May 2020. In this role, they were responsible for managing key accounts, strengthening relationships with existing suppliers, and identifying areas for improving customer experience.

Prior to their time at TripAdvisor, Alexandra worked as an International CS Manager at DigiOutsource from May 2018 to September 2019. Alexandra'sresponsibilities included account management for international online casino accounts, upskilling and managing customer service agents, and collaborating with allied companies.

Alexandra also has experience in the hospitality industry, specifically with Disney Cruise Line. Alexandra served as an Entertainment Operations Assistant from August 2016 to March 2018, where they were the point of communication between onboard and land-based partners. Alexandra also coordinated partnerships and maintained constant communication with various departments. Additionally, Alexandra worked as a Youth Activities Counselor from January 2015 to August 2016, where they managed safety and hygiene procedures, developed new programs, and interacted excellently with guests.

Through their varied roles, Alexandra Tinoco has gained expertise in account management, customer success, and operations within the technology, hospitality, and entertainment industries.

Alexandra Tinoco attended the Universidad Autónoma de Baja California from 2009 to 2013, earning a Bachelor's degree in Business, Management, Marketing, and Related Support Services. In 2012, they also briefly studied at the Universidad de Almería, focusing on Marketing.