Emma Sunden

VP Engineering Tech Support at Qmatic

Emma Sunden has a lengthy and diverse work experience spanning over several roles and companies. Their most recent position was as the VP Engineering & Tech Support at Qmatic, starting in November 2021. Prior to that, they served as the Vice President of the Client Support Unit at Qmatic from October 2020 to November 2021. Before joining Qmatic, Emma held the role of Director Global Professional Services at Qmatic from November 2019 to October 2020.

Prior to their time at Qmatic, Emma worked at Lowell as a Global Operation Manager from February 2015 to October 2019. Emma also served as the Department & Product Manager Invoice at Lindorff Sweden from September 2013 to January 2015.

Earlier in their career, Emma held various roles at Ericsson Local Services AB, NTS Networks AB / Ericsson Local Services AB, Ericsson AB, Telogic, Seven Nox AB, Cap Gemini, and Semcon.

Overall, Emma Sunden has accumulated a broad range of experience in roles such as VP, director, manager, project manager, and solution architect throughout their career.

Emma Sunden obtained a Bachelor of Science degree in System Analysis from Karlstad University, which they attended from 1993 to 1996. In addition to their degree, they have also obtained several certifications throughout their career. In 2019, they obtained certifications in Leading SAFe from Biner and Management 3.0 - Agilt ledarskap from Informator Utbildning. In 2018, they obtained a certification in IHM Innovation and Business Growth from IHM Business School. In 2017, they obtained a certification in Business Intelligence forum from Gartner. Prior to these certifications, Emma obtained a certification as a Certified Senior Solution Architect from Ericsson in 2010 and a certification as a Certified Business Architect from Cordial AB in 2010.

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Previous companies

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Peers

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Timeline

  • VP Engineering Tech Support

    November, 2021 - present

  • Vice President Client Support Unit

    October, 2020

  • Director Global Professional Services

    November, 2019

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