QPC
Mike Nelson is a Senior Software Developer at QPC since November 2005. Prior to this, Mike worked as a Software Engineer at TCC Global from October 2000 to November 2005 and as an IT Director at Direct Gardens in the year 2004. Mike developed and implemented various IT systems, phone systems, and websites during their tenure. Mike holds a Bsc (Hons) in Applied Computing from Northumbria University, as well as HND and HNC degrees in Software Engineering and Electrical and Electronic Engineering from North Tyneside College.
QPC
QPC has been at the forefront of contact contact innovation for more than 30 years. From voice, to emerging, multi-channel technologies, the company has long led a worldwide debate on the challenges facing customer experience practitioners, and created pioneering solutions to overcome them.