QPC
Tim Hood has a wealth of experience in various roles within the IT industry. Tim has held positions such as Operations Director at QPC, Managing Director at Connecting Now, Manager at VicRoads, Manager at CenITex, and various IT consulting roles. Throughout their career, Tim has demonstrated strategic leadership, program management, and a strong focus on customer excellence and service delivery. Their expertise lies in areas such as End User Services, ICT Service Management, Service Delivery, and Service Management Program Leadership. Tim has experience working with government agencies and private companies, consistently driving efficiency and aligning IT services with business needs.
This person is not in any offices
QPC
QPC has been at the forefront of contact contact innovation for more than 30 years. From voice, to emerging, multi-channel technologies, the company has long led a worldwide debate on the challenges facing customer experience practitioners, and created pioneering solutions to overcome them.