Florencia M. Retaco

Florencia M. Retaco is a professional with extensive experience in customer success, community management, and financial advisory. Currently serving as a Customer Success Analyst and Backoffice Assistant at Q&R Solutions since August 2022, Florencia previously held the role of Community Manager at Instagram, managing various accounts including @FeriaImaginaria and @DellaMafiaBarberShop from March 2021 to June 2023. Additional experience includes financial advisory at PALMA CRED SA and telemarketing roles at Patagonia Cred Argentina and Wenance. Florencia began a career in customer service at COMDATA GROUP Argentina. Educational achievements include a degree in Professional Photography from Escuela MOTIVARTE and certifications in Community Management and Content Marketing from the University of Buenos Aires.