Mathieu Rodrigue

Mathieu Rodrigue has a diverse work experience in the field of information technology. Mathieu has worked as a Principal IT Technician in the Infrastructure IT team at QSL La réussite sur mesure / Tailor-Made Success, where their responsibilities included installing, managing, and diagnosing various network equipment, servers, and computer workstations. Mathieu also collaborated with different trades for system configuration, operation, diagnostics, and maintenance.

Prior to this, Mathieu worked as an IT Helpdesk Analyst at Fasken, providing assistance and support to users. Mathieu also served as a Network and Systems Administrator at Rhesus | Expert Informatique, where they provided level 3 IT support, communicated with clients through phone and email, and collaborated with the support team for problem-solving.

Mathieu also gained experience as a Technician at QSL La réussite sur mesure / Tailor-Made Success, where they worked in the Service Center as a level 3 IT Technician. Mathieu provided support to users, maintained IT equipment, and supported IT infrastructure projects.

Before that, Mathieu worked as an IT Technician at Exceldor, providing IT support across multiple sites and maintaining computer equipment and servers. Mathieu also worked as an IT Technician at TEOPS Corporation Canada, supporting QSL's group terminals and satellite enterprises in North America. This role required him to provide first-line assistance, handle service requests, and travel to various locations.

Earlier in their career, Mathieu worked as a Technician at Adsum Technologies, providing IT support to small and medium-sized businesses. Mathieu also worked at Interscript Inc. as an IT Technician, responsible for maintaining the computer park, providing technical support, and configuring software. Additionally, Mathieu worked as a Consultant at Nurun and Microserv, where they provided support to users and managed server maintenance and backup procedures.

Overall, Mathieu Rodrigue has gained extensive experience in different IT roles, including technical support, network and systems administration, and infrastructure management.

Mathieu Rodrigue received a D.E.P. in Soutien Informatique from the Centre de Formation Professionel Fierbourg in 2004-2005. In terms of additional certifications, they obtained the Cisco Solutions Implementation and Administration (CCNA 200-301) from Eccentrix in 2023, the Genetec Security Center - Omnicast and Synergis certification from Genetec in February 2023, the Certification Cisco CCNA-1 Hybride - A16 from Cégep Limoilou in 2016, the Milestone Advanced Certification in March 2015 from Milestone Systems, and the Bomgar certification from Bomgar Corporation in 2012.