Daniel Smith is a skilled professional with experience ranging from software engineering to technical support. With a background in cinematography and film/video production, Daniel has transitioned into the tech industry seamlessly. Daniel has held positions such as Staff Software Engineer at Qt Group, Director of Engineering and Support at Interactive Connect LLC, and Principal Technical Support Engineer at Genesys | Interactive Intelligence. Daniel's expertise lies in development of automation tooling, QA automation systems, IVR development, and customer support. Daniel is known for their ability to manage communication effectively, identify project challenges, and provide innovative solutions for customers. Daniel's dedication to excellence and continuous improvement make him a valuable asset to any team Daniel works with.
February 1, 2024 - present
June, 2020
March, 2018