Cindy T.

Cindy T. is a seasoned professional with extensive experience in medical operations and team management, currently serving as a Senior Medical Operations Manager at QTC Management, Inc. since October 2015. With a proven track record of managing high-performing teams, Cindy has successfully streamlined processes, maintained low turnover, and enhanced operational efficiency despite resource limitations. Previous roles include Quality Assurance Supervisor and Customer Care Supervisor at Stroll, where Cindy established quality standards and managed agent performance. Starting as a Pharmacy Technician at CVS Caremark Corporation and a Sales Representative at IKEA, Cindy has built a comprehensive background in customer service and operational excellence. Cindy is pursuing a Master of Business Administration in Project Management from The University of Arizona Global Campus, having previously earned a Bachelor in Pharmaceutical Marketing and Management from the University of the Sciences in Philadelphia.