Gilbert Gallegos has a background in operations management, with experience at QTC Management, Inc. and Acelity. At Acelity, Gilbert held various roles such as National Contact Center Supervisor, Patient Contact Team Lead, E-commerce Help Desk Lead, and E-commerce Help Desk Specialist. Gilbert managed call center teams and evaluated individual performance through call monitors and side by side sessions. Gilbert graduated from Texas A&M University-Kingsville with a BBA in International Business.
April, 2021 - present
June, 2019