Netalie M.

Netalie M. is an experienced professional in client success and technical support, currently serving as a Customer Success Manager and AI Trainer at Quack AI since September 2025. Previously, Netalie M. held the position of Senior Client Success Manager at DealHub.io, managing strategic relationships with over 20 enterprise and mid-market clients across North America and achieving a 100% retention rate for two consecutive years. With a background as a Senior Client Solutions Manager at Simon Data, Netalie M. enhanced customer data utilization and improved customer satisfaction through process advancements. A history of effective client management includes over 100 SMB and mid-market clients at Yotpo and leadership in the technical support domain, notably as a Team Leader at Wix.com. Education includes a current Bachelor's degree pursuit in Psychology at The Open University of Israel, alongside studies at HackerU and Broward College.