Peter Nijs

Peter Nijs has a diverse work experience spanning several industries. Peter started their career at Legal & General in 2008 as a Mortgage Investment Reviewer, conducting suitability reviews for investment products. Peter then moved on to Royal Bank of Scotland in 2010, where they played a key role in designing and implementing a Quality Assurance process for general banking complaints. Peter provided technical support to different Business Centres across the country during the transition.

In 2012, Peter joined Banco Santander as a BAU Advice Complaints QA, ensuring that advice complaints were investigated and resolved in accordance with regulatory standards. Peter also contributed to the development of a new complaints process for mortgage-endowment-related PPI policies.

Peter then worked at Lloyds Banking Group from 2014 to 2017 as an Investment and Protection Advice Remediation Quality Control, where they quality-assessed remediation calculations and customer offer letters for an Investment and Protection Past Business Review. Peter also ensured correct customer payments and compliance with anti-money laundering practices.

At PwC, Peter held two roles. From 2017 to 2018, they served as a Mortgage Remediation Technical Support, conducting remediation calculations for customers who were placed on incorrect mortgage rates. From 2018 to 2019, they worked as an Investment Remediation Technical Support, reviewing investment advice and identifying financial losses for mis-sold investments.

In 2019, Peter joined KPMG as a Probate and Bereavement Review Analyst. Peter reviewed bank systems to determine the status of a deceased customer's estate before making a payment. Peter also tested an Agile PEGA Case Management System and reported any bugs.

Peter's next role was with TCC Group from 2019 to 2021 as a Pension Triage, where they reviewed documents to answer various questions about pension advice. Peter had a good understanding of FCA rules and compliance requirements.

After that, they worked at BGL Group as a Compliance Manager from 2021 to 2021, delivering Compliance Monitoring to ensure fair customer outcomes and protect the group's regulatory standing.

Currently, Peter is working at Quai Digital as a Business Analyst, responsible for designing processes and software for financial products, researching products, and documenting process flows for clients in the fintech industry.

Peter Nijs's education history is as follows:

- In 1997, they attended the University of Liverpool and obtained a Bachelor of Science (BSc) degree in Mathematics. Peter completed their studies in 2000.

- In 2003, they pursued further education in the form of the Financial Planning Certificate (FPC) 1, 2, and 3. The specific school where they obtained this certification is not mentioned.

- In 2015, they pursued the CII Certificate in Life and Pensions, completing it within the same year. The specific school where they obtained this certificate is not mentioned.

- From 2015 to 2016, they pursued the CII Diploma in Financial Planning (Level 4), focusing on modules such as R01, R02, R03, R04, R05, R07, and J10. The specific school where they obtained this diploma is not mentioned.

- In 2016, they obtained the CII Certificate in Discretionary Investment Management. The specific school where they obtained this certificate is not mentioned.

- In the same year, 2016, they also obtained the CII Certificate in Mortgage Advice and the CII Certificate in Advanced Mortgage Advice. The specific schools where they obtained these certificates are not mentioned.

- In 2017, they attended The Chartered Institute for Securities & Investment (The CISI). Peter completed a program called "Combating Financial Crime", although the degree or field of study is not specified.

- In 2018, they obtained the CII Certificate in Equity Release. The specific school where they obtained this certificate is not mentioned.

- In 2020, they obtained the CII Certificate In Pension Transfer Advice. The specific school where they obtained this certificate is not mentioned.

Overall, Peter Nijs has pursued a range of certifications and diplomas in financial planning, investment management, mortgages, equity release, and pension transfer advice.