Tim Moore

Tim Moore has a diverse range of work experience in various companies within the contact center industry. Tim is currently the Vice President of Strategic Account Management at Qualfon, where they focus on improving customer engagement, generating revenue, and increasing customer loyalty. Prior to that, they held roles at Sitel, including Senior Director of Business Operations and Global Account Executive, where they contributed to delivering exceptional customer experiences for global brands. Tim also worked at Education at Work, serving as the SVP of Operations and Vice President, utilizing their extensive contact center management experience to support college students in acquiring job skills and reducing debt. Additionally, they held positions at Intelegencia and Convergys, further developing their expertise in client services and operations management.

Tim Moore attended Conner High School from 1992 to 1994. After completing high school, they pursued a Bachelor of Arts (B.A.) degree in Psychology at Northern Kentucky University.