Nicolas Valenzuela

Nicolas Valenzuela is an experienced professional with a diverse background in customer service and support roles. Currently working at Qualia since January 2021, Nicolas has held multiple positions including Onboarding Specialist, Customer Support Representative, Team Lead, Senior Fulfillment Specialist, and Digital Fulfillment Specialist. Prior experience includes serving as a Transaction Coordinator and Support Team Lead at Darwin Homes, where Nicolas contributed to training resources and best practices for customer service. Nicolas also worked as a Customer Service Specialist at OneSupport, providing technical support for Google Fiber services. Earlier roles include Lead Barista at Flat Track Coffee, Barista at Juan Pelota Cafe, and Manager at Tantra Coffeehouse, where Nicolas honed skills in customer service, team leadership, and food and beverage management.