Kshitiz. R B.

Kshitiz. R B. is an experienced professional in customer support and complaints management, currently serving as Lead - Customer Support at Qualitrix since October 2022. Previously, Kshitiz held the position of Senior Complaints Officer at Times Internet from November 2016 to September 2022, and worked as Assistant Manager at Future Group India from August 2015 to July 2016. Kshitiz began a career as a Process Associate at Genpact, where employment lasted from September 2009 to June 2011. Education credentials include a current enrollment in a Project Management certification at the Indian Institute of Technology, Delhi, set to be completed in February 2024, a Master of Business Administration (MBA) in Marketing and Finance from Amity Global Business School (2012-2014), and a Bachelor's degree in Business/Commerce from St. Gonsalo Garcia College (2006-2009).