Brian Vanderah

Brian Vanderah has extensive experience in customer service and operations management, currently serving as a Customer Service Supervisor at Quality Bicycle Products since 2005. Responsibilities include training team members for success in a call center, implementing and managing a Chat interaction channel, and overseeing social media communications strategy for the organization. Previous roles at Quality Bicycle Products include Customer Service Manager and Customer Operations Manager, where Brian ensured exceptional customer interactions and aligned departmental goals with leadership. Prior experience includes managing multiple retail locations for Now Bikes and Fitness, overseeing hiring, training, and financial management. Brian holds a Bachelor of Arts in Political Science from the University of Northern Iowa.