Biddy Smith

Biddy Smith is the QIN-QIO Program Director at Quality Insights. Biddy has over 10 years of experience in the wound care industry. Biddy has a passion for helping others and ensuring that they receive the best possible care.

Biddy began their career as a Clinical Specialist at American Medical Technologies. In this role, they were responsible for monthly rounds in long term care facilities to assess wounds and recommend treatment. Biddy also ordered supplies for wound care recommendations and provided educational offerings to facilities about current wound care topics.

In 2010, Biddy joined Kinetic Concepts, Inc as a Post Acute Clinical Account Manager/Accredited Continuing Education Faculty. In this role, they were responsible for driving VAC adoption/usage in SNFs (Skilled Nursing Facility) and HHAs (Home Health Agencies), providing clinical support and training for all customers in SNFs and HHAs, identifying potential VAC patients in SNFs and HHAs patient base and facilitating therapy initiation, providing clinical support to patient's home as required, and achieving financial and strategic territory goals for assigned territory.

In their current role as QIN-QIO Program Director at Quality Insights, Biddy is responsible for leading quality improvement initiatives that improve health care quality, safety, efficiency, and patient experience for Medicare beneficiaries. Biddy is also responsible for providing technical assistance to Medicare providers to help them understand and implement quality improvement programs.

Biddy Smith has a graduate certificate in health administration from Capella University, a master's degree in nursing informatics from Capella University, and a bachelor's degree in registered nursing from West Virginia University.

They work with Nathan Gibson - Chief Information Officer, Anna Sites - VHA Project Director, and Marc McCombs - Director, Corporate Communications. Their manager is Sven T. Berg, CEO.