Joseph Betancourt

Co-Founder and President at Quality Interactions, Inc.

Joseph Betancourt has a diverse work experience. Joseph is currently the President of The Commonwealth Fund since 2023. Joseph has been associated with Harvard Medical School since 2009 as an Associate Professor Of Medicine. In 1999, they co-founded Quality Interactions, Inc. and became the President of the company. Joseph has also held various roles at Massachusetts General Hospital, including Senior Vice President, Equity and Community Health, Senior Scientist at Mongan Institute for Health Policy Center, Vice President & Chief Equity & Inclusion Officer, and Founder and Director of the Disparities Solutions Center. Joseph has served as an Advisor at Initium Health since 2018. Joseph has been on the Medical Advisory Boards of ConsejoSano and Accolade, Inc. since 2016 and 2014, respectively.

Joseph Betancourt obtained a Bachelor's degree in Biology from the University of Maryland in an unknown year. Joseph then went on to receive their Doctor of Medicine (MD) from the University of Medicine and Dentistry of New Jersey -New Jersey Medical School. Following that, they completed their Residency in the Internal Medicine Residency Program at New York Presbyterian Hospital from 1994 to 1997. Lastly, they pursued a Master's degree in Public Health from the Harvard T.H. Chan School of Public Health, which they completed in 1998.

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Quality Interactions, Inc.

Quality Interactions' cultural competency training for healthcare has been the industry leader since 2003. Developed by practicing physicians, our courses build critical communication skills and change attitudes and behavior by tacking complex issues like unconscious bias. Quality Interactions offers a complete suite of online courses to meet the continuing education needs of the healthcare community. Benefits include: *Expert-designed courses based on peer-reviewed research and real-world best practices, accredited for CE credit *Proven learning model helps participants understand the impact of bias and change behavior *Engaging and interactive content features updated terminology Mobile-friendly course modules accessible *Multiple studies show that cultural competency training can help healthcare organizations improve health outcomes and increase patient satisfaction.


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