QM Quality Matters
Diana Zilberman has extensive experience in academia and quality assurance, currently serving as a QM Master Reviewer, QM Facilitator, and Board Member at QM Quality Matters since 2015. Prior to this role, Diana held several positions at Baltimore City Community College from 1987 to December 2020, including Director of e-Learning and Associate Dean of Academic Resources. Additionally, Diana served as President of MarylandOnline from 2008 to 2020 and was an Adjunct Faculty member at Goucher College between 2000 and 2010.
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QM Quality Matters
Quality Matters (QM) is the global organization leading quality assurance in online and innovative digital teaching and learning environments. It provides a scalable quality assurance system for online and blended learning used within and across organizations. When you see QM Certification Marks on courses or programs, it means they have met QM Course Design Standards or QM Program Review Criteria in a rigorous review process. A member-based non-profit organization, QM is one of the largest providers of assessed professional development for online faculty. While many organizations offer “sit and get” webinars or issue certificates of completion for lightly-facilitated workshops, QM courses and workshops feature rigorous assessments and robust facilitation. This professional development supports QM quality assurance at the member organization and throughout the QM community.